We guarantee reliability

The activities of the forwarder always presuppose certain risks. The forwarder undertakes the obligations on ensuring safety of cargo and its delivery on a specified date, when performing transportation of goods by using motor vehicles and during the whole "mixed" cargo transportation. The forwarder is responsible for the whole range of works associated with choosing the optimal route in terms of cargo cost and delivery period, conclusion of contracts with carriers, customs declaration of cargo, execution of shipping documentation, cargo storage, organization of cargo handling etc.

It happens that the established mechanism of freight forwarding fails at a certain stage of cargo transportation and the forwarder becomes liable for this. Meanwhile, the customer does not try to find certain persons responsible for the damage incurred (carriers, loaders etc.) and files claims directly against the forwarder. Thus, the forwarder is responsible not only for its own mistakes, but also for the damage caused to third parties (carriers, warehouses, loaders etc.).

Insurance of forwarder's liability allows to avoid unexpected losses arising within the framework of forwarders’ civil liability. The insurance policy will ensure compensation for damages to the customer and will make it possible to shift the settlement of issues with the persons responsible for the damage (carriers, loaders etc.) to the insurance company.

What are the benefits of insurance:

• financial stability: presence of the insurance policy allows the forwarder to protect its current assets and plan its incidental expenses;
• reputable business image of the forwarder: reliability of the transportation and forwarding enterprise is an important factor for the customer, when choosing its business partner;
• high-quality service: the forwarder gets access to consulting, legal, surveyor resources of the insurer.

The insurance coverage includes the risk that the forwarder may cause damage to the customer as a result of failure to fulfill or due to improper fulfillment of its obligations when performing transportation and forwarding activities, which lead to claims against the forwarder with regard to compensation for the damages incurred by it in connection with:

• loss and/or damage to cargo;
• financial losses: delay in cargo delivery, improper shipment of cargo through the fault of the forwarder's employees etc., paid freight charges, customs duties and fees, as well as other costs incurred, which are related to cargo transportation.

The insurance policy may be concluded with the liability for all the risks as well as for any of them.

The insurance policy value depends on the risks included in the insurance coverage, liability limit, type of cargo etc.

We offer discounts:

• to the forwarders operating more than one year – from 5%;
• in case of transportations across Europe and CIS - up to 5%;
• in case of conclusion of insurance policies with regard to other types of insurance - from 10%.

Our advantages:

• optimum ratio of the value and volume of the insurance coverage;
• years of experience in cargo transportation insurance;
• cooperation with reliable emergency commissioners providing services in case of origination of insurance events: CJSC "Cunningham Lindsey Russia", LLC "Marinex-ITS/International loss adjusters and surveyors", LLC "Lars Krogius Baltic";
• extremely convenient services: 24-hour Russian-speaking call-center, by contacting which you will get expert advice on the actions in case of origination of an insurance event;
• high quality and timely settlement of losses: cargo inspection not later than during three hours since the driver contacts the call-center, organization of cargo protection on the scene of an accident, cooperation with law enforcement and customs authorities, towing of the damaged vehicle, calculation, transshipment, re-sorting of the damaged cargo and assistance in selling the damaged goods;
• guarantees of insurance coverage reliability - significant amount of own funds and efficient reinsurance system;
• possibility to pay for the  insurance policy in installments;
• flexible system of tariff rates and discounts.

How to obtain the policy?

Just call the corporate sales manager by dialing (017) 209 43 27 or contact our affiliates. A qualified expert will answer all your questions. We appreciate your time and we are ready to come to your office to do the paperwork.